Administration / Office
Receptionist CV example (UK)
A receptionist CV for UK offices, GP surgeries and hotels that shows professional front-of-house service and organisation.
Example CV profile
Organised, personable receptionist experienced in a busy front-of-house role. Manages switchboard, visitors and diaries calmly, handles confidential information carefully and keeps reception running smoothly.
Key skills to include (if true for you)
- Front-of-house customer service
- Switchboard & call handling
- Diary and appointment management
- Microsoft Outlook, Word & Excel
- Confidentiality & GDPR
- Visitor sign-in & security
- Post and courier handling
- Calm under pressure
Example experience bullet points
- Greeted visitors and clients, managing sign-in and security passes in line with office procedures.
- Answered and directed calls on a multi-line switchboard, taking accurate messages.
- Booked meeting rooms and appointments and kept shared diaries up to date.
- Handled post, couriers and stationery orders for the office.
Illustrative only. Replace with your own real roles, dates and results — never copy experience you don't have.
Education & training
- GCSEs including English and Maths – School, year
- Any admin or customer service qualifications, if held
Keywords UK recruiters screen for
reception · front of house · switchboard · diary management · customer service · microsoft office · confidentiality
Tips for a receptionist CV
- Mention the setting: GP surgery, hotel, corporate office and so on. Each has its own systems and expectations.
- Name the systems you've used, such as EMIS or SystmOne for GP receptionists, or booking systems for hotels.
- Show how you handle difficult conversations professionally.
Pay varies widely by sector and location. Check the advert for the salary or hourly rate. Salary checker (ONS data).
FAQs
What makes a receptionist CV stand out?
A clear, error-free layout, because it's your first proof of attention to detail, plus specific settings, systems and examples of handling busy or tricky situations.
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