Hospitality / Hotel

Hotel Receptionist CV example (UK)

A hotel front desk CV covering check-in, reservations systems, payments and calm handling of guest problems.

Example CV profile

Hotel receptionist with experience at a busy [type] hotel. Handles check-in, reservations and payments using Opera PMS, and resolves guest issues politely and quickly.

Key skills to include (if true for you)

• Check-in & check-out
• Property management systems (e.g. Opera)
• Reservations & OTAs
• Payments & cash reconciliation
• Complaint handling
• Telephone manner
• Languages (if any)
• Shift working

Example experience bullet points

• Checked guests in and out, taking payments and explaining hotel facilities.
• Managed reservations by phone, email and online travel agents, keeping room allocation accurate.
• Resolved guest problems such as room changes or noise complaints, involving housekeeping or maintenance where needed.
• Balanced the shift's takings and completed the handover log.

Illustrative only. Replace with your own real roles, dates and results — never copy experience you don't have.

Education & training

• GCSEs/A-levels or equivalent – School, year
• Hospitality qualification (if held)

Keywords UK recruiters screen for

front desk · reception · Opera PMS · reservations · check-in · guest service · cash handling

Tips for a hotel receptionist CV

• Name the PMS and booking tools you've used.
• Any other language you speak is worth stating with your level.
• Say which shifts you can cover, including nights.

Night shifts and supervisory roles often carry a higher hourly rate. Salary checker (ONS data).

FAQs

Related examples

• Chef CV example
• Bartender CV example
• Waiter / Waitress CV example
• Kitchen Porter CV example
• Barista CV example

UK CV format · Skills to put on a CV · How to tailor your CV to a job description · Cover letter examples · All UK CV examples