How to cancel a LiveCareer subscription

The official ways to cancel

1. Sign in, click your name on the dashboard and open Settings.
2. Choose Subscription, then Cancel. These are the steps in LiveCareer UK's technical FAQ.
3. Or contact support by phone, chat, the form or email, as listed on the contact page.
4. Keep the confirmation email. The terms say LiveCareer sends a cancellation reference.

LiveCareer's contact page lists the names that can appear on card statements, such as LiveCareer.co.uk, BLD*Livecareer.co.uk and PayPal *LIVECAREER. That helps if you're trying to identify a charge.

What LiveCareer's terms say happens next

• The cancellation takes effect at the end of the current billing period, and access continues until then.
• Charges for the rest of the billing period aren't refundable, except where the law requires.
• A refund may be possible if you cancel before the end of an initial period, where one is offered. Check the money-back terms on the pricing page.
• Your account stays registered until you ask for it to be closed.

After you cancel: check it worked

1. Keep the cancellation email and its reference. Look in spam or junk if it hasn't arrived.
2. Check your next card or PayPal statement. If you're charged after cancelling, contact the company first with your reference.
3. If that doesn't resolve it, you can ask your card provider to stop future payments. For card subscriptions (continuous payment authorities), you have the right to cancel them with your bank or card issuer.
4. Download any documents you want to keep before access ends.

If you want a CV builder without a subscription

If you only need a CV for a few applications, compare one-off options too. CVTailorly lets you build and check a CV for free, and charges from £4.99 one-off to download or tailor it. Nothing renews, so there's nothing to cancel later. See the no-subscription CV builder and the true yearly cost of CV builders.

LiveCareer may still suit you if you want ongoing access to its templates and tools. The point is to pick knowingly.