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CV guide · Updated 15 October 2026

How to cancel a Zety subscription

Zety's paid plans renew automatically until you cancel. This guide only repeats what Zety's own pages say, with links so you can check the current wording. Information checked on 15 October 2026.

The official ways to cancel

  1. Sign in and open the My Plan section of your account dashboard. Zety's contact page says you can cancel there yourself.
  2. Or contact Zety's support team by phone or chat; the contact page describes this as the easiest route.
  3. Keep the confirmation. Zety's UK terms say it emails a cancellation reference for every cancellation request.

What Zety's UK terms say happens next

  • You can cancel at any time, and the cancellation takes effect at the end of the current billing cycle.
  • Charges for the rest of that billing period aren't refundable, other than refunds required by law.
  • A refund may be possible if you cancel before the end of an initial period, where one is offered.
  • Your registered account stays open until you ask for it to be closed.

After you cancel: check it worked

  1. Keep the cancellation email and its reference. Look in spam or junk if it hasn't arrived.
  2. Check your next card or PayPal statement. If you're charged after cancelling, contact the company first with your reference.
  3. If that doesn't resolve it, you can ask your card provider to stop future payments. For card subscriptions (continuous payment authorities), you have the right to cancel them with your bank or card issuer.
  4. Download any documents you want to keep before access ends.

If you want a CV builder without a subscription

If you only need a CV for a few applications, compare one-off options too. CVTailorly lets you build and check a CV for free, and charges from £4.99 one-off to download or tailor it. Nothing renews, so there's nothing to cancel later. See the no-subscription CV builder and the true yearly cost of CV builders.

Zety may still suit you if you want ongoing access to its templates and tools. The point is to pick knowingly.

FAQs

Is Zety the same company as MyPerfectCV and LiveCareer?

Their terms list the same group of service providers, but each site has its own account and subscription. Cancelling one doesn't cancel another, so check each one you signed up to.

Does deleting my Zety account cancel the subscription?

Don't assume it does. Cancel the subscription first using My Plan or support, keep the reference, then ask for account deletion if you want it.

Sources

Links checked 15 October 2026.

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